FAQs

Popular Questions

Frequently Asked Questions

In the following, we will raise and answer the questions that may arise for you in the field of site monitoring and website analysis

01
What is website monitoring and online service monitoring
Website monitoring means continuous monitoring and monitoring of website performance to ensure optimal and problem-free performance. Also, monitoring online services means monitoring and monitoring various services that are provided through the Internet, such as cloud services, e-mail, web applications, etc., in order to ensure their correct and effective operation.

02
What is Network Monitoring
In today's world, the concept of network monitoring is used throughout the IT industry. Network monitoring is a critical IT process that monitors all network components such as routers, switches, firewalls, servers and virtual machines (VM) for performance problems and errors. In this way, we are sure that all the components work in the best possible state and are available. One of the main tasks of network monitoring software is to monitor network bandwidth and current traffic between existing devices.
03
Why should we use monitoring services
The use of monitoring services is very important, some of them are mentioned below.

Quick detection of problems: With monitoring, you quickly identify technical, security or functional problems of the website and online services, which helps to improve the user experience and prevent the loss of users.
Increasing performance and efficiency: By continuously monitoring the website and online services, you can improve their performance and efficiency and minimize the site's down time and other disturbances.
Improving security: Monitoring helps identify security weaknesses and security threats and prevents malicious attacks such as (DDoS) attacks and unwanted intrusions.
Performance optimization: By analyzing the data obtained from site monitoring, you can optimize algorithms and settings to improve the performance of the website and services.
Improving the user experience: By ensuring the stability and proper functioning of online services, you can improve the user experience and provide the basis for increasing user satisfaction.
04
What are the benefits of using monitoring services
The advantages of using monitoring services are:

Rapid detection of problems: These services help you to quickly detect and fix any problems or defects in the performance of the website or online services.
Increasing access: by monitoring the website and services, you can enjoy stable and continuous access and prevent the loss of users.
Improve the user experience: improve the user experience and increase customer satisfaction by ensuring the optimal and stable performance of the website and services.
Increased security: Monitoring services help to increase the cyber security of the website and prevent various security threats such as DIDAS attacks and unwanted intrusions.
Performance optimization: by analyzing the data obtained from the monitoring, you can optimize the algorithms and settings and improve the performance and efficiency of the site and services.
Reduce costs: By identifying problems and fixing them before they become larger, you can reduce the cost of additional repairs.
Increasing trust: By providing a stable and continuous service, increase the trust of users and customers in your website and online services.
05
What types of websites and services can be monitored
It is possible to monitor different types of websites and online services, which you will see a list of below:

Business websites and online stores: Monitoring is very important to ensure the stability and proper functioning of business and store websites.

News and media websites: Ensuring stable access to news and media content online is very vital and important for users.

Personal websites and blogs: Maintaining the stability and accessibility of personal blogs and sites is very important for connecting with your audience or sharing content.

Cloud services and web-based applications: It is important to monitor the performance of cloud services such as cloud storage, video services, email, etc.

Social Networking Services: Due to high interaction and large number of users, monitoring of social networking services is critical to prevent disruptions and improve user experience.

Banking and financial services: Ensuring the security and proper functioning of banking and financial sites and applications is very important to maintain customer trust.

Email and Communication Services: Monitoring the performance of online email and communication services is critical to preventing security threats.

Online gaming services: To provide a stable and uninterrupted online gaming experience, monitoring is very important.
06
What is the cost of using monitoring services
Soon our prices will be announced through the pricing page.
07
What are the payment methods for using monitoring services
The main and safest payment method active on the Ayyza site monitoring website is the bank payment portal where you can easily choose the package you want and after payment, you can access the facilities you requested.
08
How can I use monitoring services
To use the site monitoring services, after viewing the tariffs and choosing the required package, you can access the desired services and start monitoring your website.
09
Do monitoring services provide technical support
Yes. All Ayyza services have fast and instant support, and in case of any problem or question, you can do it in two ways:

ticket
Online chat

Ask your questions so that the experts will answer them in the shortest possible time.
10
What are the benefits and return on investment in using network monitoring
As mentioned earlier, at first glance a monitoring tool may seem like a huge and unnecessary expense, especially in the initial setup. However, after the initial phase, the costs will drop drastically and you will start saving, especially if you detect and fix the incidents and disruptions that affect your business in time. A little advice: if you think that the number of elements and devices to monitor is increasing significantly, make sure that the tool you choose can scale down or scale up the number of features according to your demand.
Technical questions
01
Is Ayyza.ai SOC 2 compliant?
Yes, Ayyza.ai is SOC2 Type 2 compliant. Contact us for more details or to access the latest report.
02
Is Ayyza.ai GDPR compliant?
Yes. For more information, see our Data Processing Agreement. By default, all data is stored in the EU regions in GDPR-compliant DIN ISO/IEC 27001-certified data centers.
03
Is Ayyza.ai HIPAA compliant?
Ayyza.ai is currently not HIPAA compliant. Contact us if HIPAA is important for you, and we can share more details.
04
Is Ayyza.ai PCI compliant?
Ayyza.ai does not store personal credit card information for any of our customers. We use Stripe to securely process transactions and trust their commitment to best-in-class security. Stripe is a certified PCI Service Provider Level 1, which is the highest level of certification in the payments industry.
05
Does Ayyza.ai encrypt data?
Relevant data is encrypted at rest (AES-256) and in transit (HTTPS/TLS).
06
Does Ayyza.ai back up the data?
Yes. Automated backups are run regularly and data is stored redundantly where appropriate to prevent data loss.
07
Does Ayyza.ai offer custom data locations?
Yes. We offer custom data locations for enterprise accounts. Contact us to discuss a preferred data location.
08
Do you conduct regular penetration testing and vulnerability scans?
Yes. We conduct regular penetration testing through third-party pen testers. In addition, we run frequent code reviews, static analysis checks, and dependency vulnerability scans. Our enterprise customers have access to our latest pen test reports.

Ayyza is always attentive to you

By providing real-time and practical information about the dynamics and performance of your website, we help you create a unique experience for your customers. In this way, you will encourage users to return to your website again and again.

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